To maintain a professional standard of customer care in promoting company products & managing an effective team:-
Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues
Motivate & train staffs on company's policy, SOP, customer service ...
Maintain a professional level of customer service in promoting the company's products:
Provide professional services to customers
Ensure adequate stock levels
Achieve sales targets (sales target)
Being a cashier and promote expertise in card
Required languages: Bahasa Melayu, ...
Manage the office include the human resources & clerical task.
Tasks include –
Do the filing and clerical task
Follow up existing client for renewal & referral
Manage minute meeting
Prepare the production report every months
Do the marketing for the company
Communicate with existing clients for repeat business and referrals
Prospect and sell products to customers via Benefit
Liaise with customers on pre and post sales
Engage and interact with customer face to face
Focus on customer-relationship
Assist customer in choosing financial plan
Follow proper delivery procedure as required by the company.
Provide excellent customer service.
Fuel delivery vehicle on a regular basis and ensure that it is kept clean at all times.
Map routes to determine shortest and safest routes to destinations.
Conduct pre & post-delivery preparation ...