Hotline/ Live Chat OperationHandles inbound calls/ Live Chat on customer enquiries and complaints regarding all activities in business process such as membership issues/dispute, rewards points and health device issues. Reports problems, potential crisis and complaint to different layers of ...
Communicate with customers through various methods such as phone, e-mail, website or social media such as Facebook, Instagram, Twitter and others.
Responsible for providing general information about the products and services provided by the company to existing or existing customers.
To provide face-to-face customer service
To perform general admin work
1-2 Years of working experience in front desk service/customer service
Must be customer service orientation
Strong communication and people skills
Willing to work shift (Morning Shift: 10-7pm; ...
Possess Diploma, equivalent or higher.Able to start on May.Previous customer service experience with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and strong written and verbal communication.
To ensure that a professional standard of customer care is maintained in order to promote Company Products so that Sales Targets are achieved.
Provide professional service to customers.
Coordinates sufficient stock levels.
Ensure of correct selling techniques to do sales.
Maintains procedures and ...
Provide a high-quality customer support experience for end user thru phone/email/chat, in order to increase lifetime value and overall satisfaction with client hardware and digital content
Focus on delivering on key results like customer satisfaction, first-time resolution, efficiency and quality ...
Resolve customer complaints via phone, email, mail or social media.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up ...
Delivery of excellent level of customer service
Handling enquiries in a pleasant and confident manner
Managing, scheduling and verifying appointments
Managing client data
Maintaining front desk & retail area
General front desk duties
At least 1 year experience in similar ...
You are a Guest Experience Leader and always interact with customers.
You need to handle activities for the family on every weekend.
Minimum SPM or 1-2 years of working experience.
Cheerful, friendly with smile and love to meet and chat with customers.
To be ...