09 Aug

Assistant Technical Support

Gloco Malaysia Sdn Bhd



  • RM1,500.0 - RM3,000.0 Per Month

Job Responsibility
  • Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases.
  • Providing forecasting and work planning of each cases from our client.
  • Identify, monitor and manage program risks and issues and suggest risk mitigation strategies
  • Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project.
  • Setup, Planning and establishing after go-live activities including ongoing support
  • Will be a key member of the program management team

Job Requirements
  • Candidate must possess at least a Diploma / Bachelor's Degree in Information Technology or equivalent.
  • Knowledge in computer hardware maintenance in general and networking.
  • Min. 1 year(s) of working experience in Technical Support Dept in any industry.
  • Fluent in English and B. Malaysia.
  • Customer oriented attitude and can meet datelines.
  • Excellence in negotiation and communication skill.
  • A team player with excellent analytical and problem-solving skills.
  • Full-Time position available.
  • Fresh graduate are encourage to apply.

Job Benefits
  • Company activities
  • Medical claims
  • Diploma
Lokasi: Tarikh Tutup:
  • 08 Sep 2018


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